Data processing, user rights, and privacy contact information under the Department of Transport Act.
We collect personal data submitted via forms: name, email address, phone number, and message content. Technical data includes device type, browser version, IP address, and analytics events (page views, session duration).
Session cookies are used for form functionality and analytics. Persistent cookies may be set for preference storage. Third-party analytics services process aggregated usage data. Users may disable cookies via browser settings.
Data is processed to respond to inquiries, provide routing optimization services, comply with federal transport reporting obligations, and improve platform performance. Legal basis includes consent and contractual necessity.
Personal data is retained for the duration of the service relationship plus 24 months for compliance auditing. Technical logs are stored for 12 months. Data is hosted on Canadian servers.
Data may be shared with hosting providers, analytics platforms, and email delivery services. All processors are contractually bound to comply with Canadian privacy law and the Department of Transport Act data handling standards.
Users may request access, correction, deletion, or portability of their personal data. Consent may be withdrawn at any time. Requests are processed within 30 days. GDPR and CCPA rights apply where jurisdictionally relevant.